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Solution
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Smiley Touch™
Smiley Digital™
Smiley Terminal™
ANALYZE
Open feedback AI
Demographics
Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
APS Bank boosts customer satisfaction score by 3 points with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
What is customer feedback and why is it so important?
Building strong customer relationships with feedback analytics
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
Sign in
Customer Support
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Category:
Customer experience
Employee experience
08.12.2022
Happy, engaged employees promote increased customer satisfaction
Customer experience
01.12.2022
Improve your operations with customer feedback insights
Customer experience
21.11.2022
Understand your customer feedback data
Customer experience
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Business transformation starts with customer feedback
Customer Story
Retail
Measuring fun at a major sports event
Customer feedback tips
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4 tips to convert customer feedback into a better experience online & on-site
Customer feedback tips
16.05.2022
Different channels, same KPIs – customer feedback tips
Customer experience
19.04.2022
Collecting customer feedback online: before, during and after purchase
Customer experience
13.04.2022
How to improve the omnichannel customer experience? Here are 5 tips
Customer experience
04.04.2022
Flexibility, integration & omnichannel
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