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Smiley Touch™

The touchscreen feedback terminal that lets you discover the ‘why’ behind your customer’s feedback. Understand root causes of satisfaction or dissatisfaction and connect it to the time and place to proactively improve your performance.

Eliminate blind spots and develop your operations

Does this sound familiar?

  • I can’t capture enough continuous feedback
  • It’s impossible to find out the root causes of service issues
  • It’s not clear how to take action on the feedback data

Smiley Touch is the easiest, most engaging way to collect instant customer feedback and find out why people buy or do not buy from you. Understand what works, and what doesn’t, to improve the customer experience and transform your business.

Collect instant, relevant data

The key to making the right decisions for your business is in the ability to collect trustworthy, relevant data. Here’s what makes our Smiley Touch unique:

High response rates

Get lots of rich, continuous feedback without friction

In-the-moment feedback

Get feedback exactly when and where the experience happens

Understand reasons

Get to the root of the matter with follow-ups and open comments

Comes with Analytics

Smiley Touch includes our easy-to-use, Analytics software that lets you understand the reasons behind customer feedback and the needed focus areas to improve operations.

Get a continuous flow of learnings on your performance that your team can easily follow and apply.

Try our Smileys out!

Curious how they work? Take them for a test drive.


What’s included?

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