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Smiley Digital™

A 360 view of your customer experience. Customers go online for information, reviews, and to shop. Make sure you understand their needs across all touch points of the customer journey before, during, and after purchase.

Let’s go omnichannel

Smiley Digital is the perfect companion to our Smiley Touch and Smiley Terminal products. Align your digital customer experience with the physical, and use common tools and KPIs to improve your omnichannel experience.

Smiley Digital Demo

Engaging user experience

Rich feedback in seconds featuring feelings, reasons and comments.

High response rates

Convenient, safe, and fast way for people to share anonymous feedback.

Ready to use in minutes

Quick to set up and get started.

The pulse of insights and action

A successful analytics tool is fun to use and provides real-time insights. HappyOrNot Analytics delivers a steady flow of learnings that your team can easily follow and apply.

  • See your omnichannel performance at a glance
  • Dive deeper into where, when and why customers are happy or not
  • Easily share the results with the right people in the right place
  • Improve performance on the spot and over time

What’s included?

Try it out!

Share emotions and reasons in seconds

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