Let’s go omnichannel
Smiley Digital is the perfect companion to our Smiley Touch and Smiley Terminal products. Align your digital customer experience with the physical, and use common tools and KPIs to improve your omnichannel experience.
Engaging user experience
Rich feedback in seconds featuring feelings, reasons and comments.
High response rates
Convenient, safe, and fast way for people to share anonymous feedback.
Ready to use in minutes
Quick to set up and get started.

The pulse of insights and action
A successful analytics tool is fun to use and provides real-time insights. HappyOrNot Analytics delivers a steady flow of learnings that your team can easily follow and apply.
- See your omnichannel performance at a glance
- Dive deeper into where, when and why customers are happy or not
- Easily share the results with the right people in the right place
- Improve performance on the spot and over time
Selected customer stories
View AllWhat’s included?
Key features
Premium features
Versions
Try it out!
Share emotions and reasons in seconds