We help turn feedback into revenue

Learn when, where, and why your customers are happy (or not) with our simple and intuitive customer feedback platform to identify improvement areas and capitalize on growth opportunities.

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Happy customers = More revenue

When you collect feedback from your customers through our customer feedback software, you can boost customer loyalty and satisfaction, driving more revenue to your business.

of customers are likely to make repeat purchases with companies who offer excellent customer service.

of customers agree that they feel more loyal to brands that respond and resolve their complaints.

of customers will recommend a company whose service they rate as “very good”.

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Revolutionizing customer feedback across all industries

HappyOrNot customer feedback tool is changing the game for businesses of all types and sizes. With a customer-centric approach, we empower companies to truly understand and improve customer experience, employee satisfaction, and overall performance.

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How It Works

1

Collect feedback

Let your customers share feedback instantly with our user friendly Smileys while the experience is still fresh in their mind.

2

Analyze data

Find patterns, share customer insights, and engage your team to do the same. A clear data dashboard highlights key metrics and KPIs.

3

Make informed decisions

With HappyOrNot, you have the power to make data-driven decisions that improve customer satisfaction and drive long-term growth.

4

Increase revenue

Optimize your operations and ensure best practices for increased profitability. Repeat for continuous success and improved feedback loop.

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4000 global brands
rely on HappyOrNot customer feedback tools

HappyOrNot feedback tools have been trusted by over 4000 global brands, including some of the biggest names in retail, healthcare, transportation, hospitality, and other industries, to improve customer experience and increase satisfaction.