Main page header image, 2019 Retail Recap, EN

2019 Retail Experience Trends Recap

Read the results

Your Ultimate Real-time Feedback Solution

Turning feedback into a measurable KPI has never been easier!

The globally-recognized and trusted 4 Smileys capture the satisfaction levels of your customers and employees in just seconds.

Our feedback collecting Smileys and real-time data analytics solution will help you improve your customer experience, workplace happiness, and bottom line.

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Improving made easy

Get the most for your business with the world’s leading Smiley feedback solution and easily transform feedback into continuous improvements.

Uncover pain points icon

Uncover pain points

Improve experiences icon

Improve experiences

Increase loyalty and referrals icon

Increase loyalty and referrals

Enhance brand reputation

Grow revenue icon

Grow revenue

Your smileys. Your choice.

The perfect solution to fit your needs

HappyOrNot Smiley Terminal- front view - customer satisfaction measurement kiosk

Smiley Terminal™

Collects maximum customer feedback in high traffic areas

HappyOrNot Smiley Touch - front view - customer satisfaction measurement tablet

Smiley Touch™

Discover the root cause of your customers’ dissatisfaction

HappyOrNot Web Smileys - Online feedback

Web Smileys™

Cover your online presence to measure user experience

HappyOrNot Reporting Service in desktop view

Creating happiness in every business, worldwide