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Customer feedback
made simple

HappyOrNot helps you turn reactions into profitable actions

Capture emotions

The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more!

3 steps to customer satisfaction

Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action.


Capture instant feedback

Learn your customers’ emotions at the
exact moment and experience point


Share insight

Learn together with your staff what works
and what doesn’t


Take action

Empower your staff to use the insights
and ensure best practices

4000 clients
across industries

We help you stay ahead of the game and focus on what matters
– your customers.

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Get started today


Transform your business with real-time customer insights.