Skip to content

HappyOrNot in Healthcare

Optimize patient and visitor satisfaction, validate quality of care, and secure funding with reliable feedback.

Happy patients stay loyal

HappyOrNot helps you improve patient experience, which helps to secure service renewals and funding. Capture the painpoints of all your patients and visitors, not just individual observations. Engage your staff with a tangible tool.

Knox logo
Cure 4 the Kids logo
Aleris logo
Capital radiology logo
Sodexo logo
ISS logo

Why patient experience matters

The healthcare market is highly competitive. Patients want a good experience, and it’s not just about the waiting time or parking, but how they feel. Do you know if your patients are unhappy?


value of a patient’s lifetime health spending in the US

R1 RCM Inc.


would consider switching providers for convenience factors alone

R1 RCM Inc.


of patients share bad experiences with others

R1 RCM Inc.

Reduce unhappy patients by 30%* in the first year

Approachable, anonymous and easy-to-use, our Smileys are designed to get maximun feedback in all physical and digital experience points. Our healthcare customers have been able to

  • Identify and fix daily challenges
  • Increase patient loyalty and earn new patients
  • Attract the best professionals and engage staff with measurable goals
  • Secure service renewals and funding

*an average based on historical data from our healthcare clients

Healthcare success stories

Get started today


Transform your business with real-time customer insights.