Boost your in-store grocery experience & revenue with HappyOrNot
Improve your grocery store’s customer satisfaction and loyalty to attract more customers and keep them coming back for more with our simple and intuitive system for collecting customer feedback.
How to improve grocery shopping experience
HappyOrNot Smileys can be easily implemented in your grocery store or supermarket. Our solution is designed to be simple and intuitive, and we offer support and onboarding services to help you get the most out of every piece of data you collect from your customers.
How It Works
Install the Smiley feedback terminals throughout your store. It's easy and only takes a few minutes to assemble.
Customers provide instant feedback on their grocery and supermarket experience with a touch of a button.
Customer feedback data is automatically connected to time, place, and reason to uncover valuable insights.
Insightful analytics help you understand feedback, find solutions to problems, and optimize staffing and service.
The HappyOrNot solution improves grocery stores worldwide
Our solution has helped grocery stores and supermarkets worldwide improve customer satisfaction and loyalty. Here’s what some of our grocery store clients have to say.
Chief Operating Officer,
Good 2 Go stores
Kenneth G. Sørensen
Operations and Business Development Manager,
XXL Sports & Outdoor
Vice President of Business Development,
Trusted by leading
grocery stores and
over 4000 brands
HappyOrNot is used by many grocery stores and supermarkets, helping them improve their customer satisfaction and loyalty. We’ve worked with over 4000 brands across various industries, including some of the biggest names in the grocery and supermarket industries.
The perfect feedback solution for your grocery stores
Capture instant customer feedback effortlessly with our cutting-edge Smiley face feedback devices. Whatever your business’s unique needs, our wide range of Smiley products have a perfect match for you to optimize feedback collection.
Try HappyOrNot in
your store today
Try our intuitive feedback terminals and insightful analytics to better understand your customers’ needs and preferences and keep them coming back for more.