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HappyOrNot in Services

Upgrade your service experience and improve your bottom line.

Impress every time, everywhere

HappyOrNot helps you optimize resources and deliver memorable experiences. Capture the painpoints of all your customers and visitors, not just individual observations. Secure contract re-negotiations and establish reference deals.
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Why service experience matters

In the service sector, experience is your product. A positive experience is essential to differentiate your organization from competitors, grow your profits, and achieve success.

60%

Customer-centric companies are 60% more profitable than others

Deloitte, 2016

86%

of buyers are willing to pay more for great customer experience

PwC, 2018

6

A satisfied customer shares their experience on average with 6 people

Esteban Kolsky, 2015

Reduce unhappy customers by 40%* in the first year

Approachable, anonymous and easy-to-use, our Smileys are designed to get maximun feedback in all physical and digital experience points. Our service industry customers have been able to

  • Increase customer loyalty
  • Increase referral rates
  • Stand out from other service providers with memorable experiences

*an average based on historical data from our service industry clients

Services success stories

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