Impress every time, everywhere
HappyOrNot helps you optimize resources and deliver memorable experiences. Capture the painpoints of all your customers and visitors, not just individual observations. Secure contract re-negotiations and establish reference deals.








Why service experience matters
In the service sector, experience is your product. A positive experience is essential to differentiate your organization from competitors, grow your profits, and achieve success.

Reduce unhappy customers by 40%* in the first year
Approachable, anonymous and easy-to-use, our Smileys are designed to get maximun feedback in all physical and digital experience points. Our service industry customers have been able to
- Increase customer loyalty
- Increase referral rates
- Stand out from other service providers with memorable experiences
*an average based on historical data from our service industry clients