HappyOrNot Analytics

Always on, always fresh

• Stream of up-to-date insights when you need it
• Available anywhere, anytime on your browser

Sharing is caring

• Get the right insights to the right people at the right time with automated email reports
• Drive engagement with the format that fits your need such as CSV, PowerPoint, PDF and images
• Share your success with your customers or employees on any digital canvas
• Engage your staff with commonly set targets

Quick View & Analytics 

• In a hurry? Quick View gets you updated in a heartbeat with key performance metrics against your targets
• Need deeper insights? Analytics is a convenient and dynamic dashboard to help you see what matters

Open comments

• Find out even more from open comments
• AI-powered spam filter shows you only the relevant feedback

Admin

• Easily manage touchpoints, surveys, users & subscriptions with an intuitive tool

Customer community

• The go-to place for all the knowledge you’ll ever need

Mobile app

• The same smooth experience on your mobile, all included

Foresights – predict future performance

• Automatic predictions based on earlier feedback data​
• Fix issues before they become a bigger problem
• Focus on issues that are likely to cause the most harm

Real-time Collaboration

• Automatic alerts to the relevant people so issues are fixed quickly
• Built-in task assignment and chat function for teams to resolve problems and celebrate success
• Export alerts to learn and improve across the organization

Follow-up significance

• Improve experiences by knowing exactly which root causes to focus on

API

• Continuous & real-time feed of data to your analytics solution
• Bring emotional insights to your own business intelligence dashboards