Keep your customers coming back for more
HappyOrNot helps you capture the painpoints of all your customers, including non-buyers. A constant flow of data allows you to identify reliable patterns, not just individual observations. Use our data to continuously improve and stay ahead of the competition.
What our customers sayView All
How retailer XXL achieves high omnichannel customer satisfaction scores
“HappyOrNot gives us the unique ability to consistently measure customer satisfaction at a completely elevated and statistically significant level than ever before.”
Operations and Business Development Manager,
XXL Sports & Outdoor
Johnstone Supply elevates the B2B customer experience in HVACR wholesale industry
“Timeliness of the customer feedback is a key success factor for us. While we previously relied on phone calls to customers days or even weeks after their visit, HappyOrNot enables Johnstone Supply customers to share their feedback at the exact moment of their experience, making it more relevant and reliable.”
Vice President of Business Development,
Case Good 2 Go Stores
“If someone is truly having either a great experience or bad experience at one of our stores, we’re finding that they’re using the opportunity of the HappyOrNot platform to let us know. It’s a great way for us to get real and accurate feedback from our customers without us physically standing across from them and asking.”
Chief Operating Officer,
Good 2 Go stores
Case Connolly SPAR
The Pandemic vs. Customer Experience – Our Customers’ Stories In this series of articles, we interviewed customers around the globe by asking four key questions related how they see Customer Experience developing in their industries in this “Next Normal”.