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ANALYZE
Open feedback AI
Demographics
Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Big food manufacturer boosts colleague satisfaction 34.5% with real-time feedback
Greensville County Public Schools boosts meal satisfaction by 64% with real-time feedback
MacQuarries Pharmasave boosts satisfaction and service consistency with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
When are customers happiest? Uncover the timing trends shaping retail CX
Retail benchmarks 2025: what leaders are doing differently
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
All blog posts
About Us
News
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FAQ
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Category:
Customer experience
Retail
16.06.2025
Retail CX benchmarks by sector: how does your industry stack up?
Retail
02.06.2025
When are customers happiest? Uncover the timing trends shaping retail CX
Retail
20.05.2025
Retail benchmarks 2025: what leaders are doing differently
Retail
30.04.2025
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
Customer experience
23.01.2025
Building strong customer relationships with feedback analytics
Customer experience
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Why customer feedback is key to long-term business growth
Customer experience
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7 steps on creating a winning voice of the customer program
Customer experience
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How feedback analytics can improve customer retention
Customer feedback tips
03.12.2024
How to design an effective survey: 15 quick and easy tips
Customer experience
20.11.2024
How customer feedback improves user experience and boosts customer satisfaction
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