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Solution
MEASURE
Smiley Touch™
Smiley Digital™
Smiley Terminal™
ANALYZE
Open feedback AI
Demographics
Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
APS Bank boosts customer satisfaction score by 3 points with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
What is customer feedback and why is it so important?
Building strong customer relationships with feedback analytics
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
Sign in
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News Category:
Press
News
01.03.2024
Bang The Drum Podcast: How Did We Do?
News
28.02.2024
Healthcare Harnesses the Warp Speed of AI in Our Changing Economy
News
15.12.2023
How AI Will Impact the Holiday Shopping Experience
News
27.11.2023
Elevate your retail customer experience this holiday season with AI
News
22.11.2023
A CX Day reflection: Why EX is the secret to unlocking store success
News
20.11.2023
Getting to know HappyOrNot, Miika Mäkitalo sits down with My Customer
News
07.11.2023
Are Your Customers Happy Or Not? via Amazing Business Radio
News
06.11.2023
How to master the symbiotic relationship between CX and EX
News
02.11.2023
Unlocking guest satisfaction: harnessing technology for hospitality success
News
23.10.2023
HappyOrNot CEO explains what to do when you see frowns instead of smiley faces
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