Now available for emails! Read more.
A perfect complement to our Smiley Terminal and Touch products. Connect with your customers, anywhere they are, with instant and actionable high-volume feedback
Track and manage your service performance with intuitive and interactive data analytics. Pinpoint issues, uncover causes with ease, and make improvement actions that can be measured and verified.
Access your results 24/7 in our online dashboard, via mobile, and automated email reports.
Quick View offers an instant overview of your key performance results, summarized in simple, informative widgets.
It helps you focus on the most important information and save time getting it.
Analytics enables you to research long term trends and pinpoint exact times and places of service decline.
You get full control to analyze your past and current performance, and make more informed improvement decisions for the future.
Review your open feedback comments to more narrowly define exact performance issues that can be immediately fixed or improved upon.
Improve the engagement with a non-intrusive and friendly user experience. It’s a common solution giving you insights for both your digital and physical touchpoints.
Gain deeper insights into your service performance for instant and continuous improvement with follow-up questions and open comments.
Pop-up or Embed surveys are placed seamlessly on your web page with simple scripts, while Solo is a fully digital, out-of-the box, solution. Updates are automatic and free, including fast and friendly support when needed.
Role, Location, and time-based result summaries sent to your email.
1-page printable summary report for sharing your results internally and in location.
Click-to-share summary image for sharing your results online.