Take Full Control Over Your Metrics
Analytics enables you to research long term trends, identify exact times and places of service level fluctuations, and more. Learn where improvements or actions for the future are needed, test initiatives, and follow the impacts.
Visualizes the percentage and total amount of responses, giving an immediate overview of participation and performance.
Ranks the results of all locations, from top to bottom performers, based on the Happy Index, showing locations needing most support.
Displays the amount of feedback and Happy Index trend line for every hour of operation, helping to pinpoint best and worst times.