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Solution
MEASURE
Smiley Touch™
Smiley Digital™
Smiley Terminal™
ANALYZE
Open feedback AI
Demographics
Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
APS Bank boosts customer satisfaction score by 3 points with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
What is customer feedback and why is it so important?
Building strong customer relationships with feedback analytics
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
Sign in
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News Category:
Press
News
15.03.2023
Grit Daily: Key Ways Data Analytics Can Enhance Customer Experience
News
07.02.2023
HappyOrNot launches next generation of smiley feedback terminal with AI-powered facial analysis software
News
17.05.2022
Finland’s new Nokia Arena partners with HappyOrNot to receive live digital feedback from fans during IIHF World Championship
News
12.05.2022
Lexus partners with HappyOrNot to capture instant, meaningful customer feedback
News
31.03.2022
American Dispensary Identified As Having The Happiest Customers in The World
News
29.03.2022
Shop In The Arctic Circle Identified As Having Happiest Customers (In The World’s Happiest Country)
News
03.03.2022
HappyOrNot wins partnership contract to help boost passenger experience at Miami International Airport
News
23.07.2020
The Physical Retail Experience is Not Dying – It’s Becoming Smarter, Stronger, and More Modern
News
18.05.2020
The Arctic Circle of Trust – what Nordic culture teaches the travel industry
News
28.02.2020
In the next decade, travel will be as much about the journey as the destination
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