HappyOrNot
Intelligent reporting. Always included.
Track and manage your service performance with intuitive and interactive data analytics. Pinpoint issues, uncover causes with ease, and make improvement actions that can be measured and verified.
Access your results 24/7 in our online dashboard, via mobile, and automated email reports.
Quick View offers an instant overview of your key performance results, summarized in simple, informative widgets.
It helps you focus on the most important information and save time getting it.
Analytics enables you to research long term trends and pinpoint exact times and places of service decline.
You get full control to analyze your past and current performance, and make more informed improvement decisions for the future.
Included Features
Misuse Protection
A built-in custom setting that filters out excessive button presses to ensure the accuracy of your data.
Web & Email Reports
Role, Location, and time-based result summaries sent to your email.
Interaction Reports
1-page printable summary report for sharing your results internally and in location.
Social Sharing
Click-to-share summary image for sharing your results online.
Add-ons
Real-time Collaboration
Offers instant awareness of service decline via automated app and email notifications. Collaborate and comment on alerts as issues are being resolved.
Branding Packs
Smiley Terminal products can be customized. There are two packages: Logo branding, where your company’s logo is featured, and Custom branding, where you can apply your own design for question signs, leg plates and fonts.
Exact content of each package depends on the product version.
Versions
- Smiley Terminal Stand
- Smiley Terminal Wall
- Smiley Terminal Table
- Smiley Terminal Rail
- Smiley Terminal Mini wall and table (selected markets)
