Keep a relevant product selection and improve your apparel store’s customer service with HappyOrNot
With HappyOrNot’s instant feedback terminals and analytics, you can optimize your staff resources, improve the customer experience, increase the number of high-value transactions, and attract more customers to come back.
HappyOrNot is the perfect fit for your apparel business
HappyOrNot is the leading customer feedback and experience management solution for apparel businesses. Our instant feedback terminals provide real-time data that helps you optimize staff resources and product selection, improve the customer experience, and increase sales. With HappyOrNot, you get:
- Insightful analytics that identify bottlenecks and solutions
- Ability to connect feedback with customer demographics, time, place, and reason for feedback
- Good sharing and collaboration capabilities
- Support and onboarding services to help you get the most out of HappyOrNot
90%
of consumers say that a brand’s ability to provide them with a personalized experience directly impacted how much money they’re willing to spend
66%
expect companies to understand their needs and expectations
60%
of customers will stop shopping in a store due to inconsistent experiences
HappyOrNot solutions for apparel businesses
Our HappyOrNot solution can be seamlessly integrated into your customer service formula in your apparel business. Our instant feedback terminals can be installed in high-traffic areas and provide customers with a quick and easy way to give feedback.
How It Works
1
Install
Place the Smileys in strategic locations of your store.
2
Collect
Customers press the smiley faces on the terminal to give feedback
3
Analyze
Insightful analytics help you identify areas for improvement
4
Optimize
Take data-driven actions to improve staff knowledge and stock levels for an enhanced customer experience
HappyOrNot helps over 4000 brands improve their apparel business
HappyOrNot has helped over 4000 brands across various industries, including clothing and clothing accessories, shoe retailers, jewelry retailers, and luggage and leather goods retailers.
Fashionable customer service means more revenue
Our solution has helped numerous apparel businesses increase customer satisfaction and loyalty. But don’t take our word for it – see what some of our apparel industry clients have to say.
Kevin Dier
Vice President of Business Development,
Johnstone Supply
Jaakko Luumi
CFO and Deputy General Secretary,
World Championships 2022 and 2023 at Finnish Ice Hockey Association
Kenneth G. Sørensen
Operations and Business Development Manager,
XXL Sports & Outdoor
Tommi Kortman
eCommerce Manager,
Gigantti (Elkjøp Finland)
Rebekah Schulz
Director of Community and Culture,
Georges River Council
Daniel Propoggia
Customer Service Coordinator,
Georges River Council
Todd Burbage
CEO,
Blue Water Development Corp.
Try HappyOrNot for your apparel store today
Unhappy customers are so last season. Don’t let your apparel business fall behind the competition. Try our HappyOrNot solution today and educate your staff, improve the customer experience, and increase sales.
