HappyOrNot
Happy patients heal faster – and tell others about it!
When patients feel well emotionally, they have a more positive outlook on life and their health. As a result, they communicate better with the healthcare personnel, follow medical instructions more closely, and are more actively involved in their treatment, all of which contribute to their physical recovery.
Maximize your patients’ happiness and help them heal faster with HappyOrNot! Measure their experience and improve your quality of care performance, and you can be sure that the word will get around, giving a boost to your clinic’s image.
Measure satisfaction at each point-of-experience
Doctor's office
Measure the quality of care and professionalism
Waiting room
Pinpoint trends and gauge happiness of visitor waiting times
Employee area
Find out how your staff feels towards their work
Exit door
Gauge the patients' overall satisfaction with your healthcare service
Plus, you can measure other areas like:
Emergency room | X-Ray | Laboratory | Cafeteria | Valet services | Online services
Transform your service experience with patient satisfaction data
Capture feedback from all demographics
By eliminating long complicated surveys and making giving feedback approachable and easy-to-use, even senior patients can share their opinion with ease.
Engage your staff in quality of care excellence
Feedback data allows your staff to clearly see how their quality of care affects the patient experience. Engaging staff in improving the results helps to create a happy and safe environment for patients and visitors.
Target and implement corrective measures, fast
Immediate feedback on performance levels at the points of experience enables targeted and quick decision making for effective improvements.
Healthcare success stories
Proven Track Record of High Patient Satisfaction Helps Sell Fertility Services
“We’ve seen HappyOrNot mold how our employees behave. Now, they recognize that when patients are being asked ‘how did we do today’ or ‘would you recommend us to your family and friends’, they want to be reason that our patients press the green button.”
Increase satisfaction across all business areas
Visit your business sector to learn about improving the customer and employee experience!
