HappyOrNot in Healthcare

Invest in quality of care for a healthy bottom line

Increase satisfaction across all business areas

  • Health Clinics
  • Public Hospitals
  • Dental Clinics
  • Adult Care Facilities
  • Veterinary Hospitals
  • Blood Services
  • Physiotherapy

Awareness of your patients’ perceptions is the key to success

Just like consumers, patients now are more connected and have plenty of information to make informed decisions before choosing a healthcare provider. To compete effectively for patient loyalty, healthcare providers need to invest in quality of care control systems, monitor the service performance, and meet patients’ expectations.

In addition, focus on quality of care and patient satisfaction supports renewal of healthcare service agreements with the municipality, government, or city purchasing the services for their citizens, as well as helping public organizations achieve incentives where meeting quality and patient satisfaction levels are required. With revenues at stake, hospital leaders must recognize the priority to invest in strategies that measure and improve the patient experience.

Why measuring satisfaction is crucial to improving your healthcare services:

  • Retain your current patients
  • Earn new patients
  • Attract the best professionals
  • Service renewals and incentives
HappyOrNot, HappyOrNot Reporting, HappyOrNot Feedback Results
0 Daily feedbacks
HappyOrNot Smiley Terminal, HappyOrNot Smiley Kiosk, HappyOrNot Kiosk, HappyOrNot Feedback Survey
0 % Happy customers
HappyOrNot Smiley Terminal, HappyOrNot Smiley Kiosk, HappyOrNot Kiosk, HappyOrNot Feedback Survey
0 % Unhappy customers

How do you compare? Our worldwide data insights help you benchmark your performance against the industry, and come out on top!

How HappyOrNot helps you improve your healthcare organization

Healthcare success stories

Proven Track Record of High Patient Satisfaction Helps Sell Fertility Services

“We’ve seen HappyOrNot mold how our employees behave. Now, they recognize that when patients are being asked ‘how did we do today’ or ‘would you recommend us to your family and friends’, they want to be reason that our patients press the green button.”

Colleen Taylor, Vice President of Operations at Hannam Fertility Centre
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Healthcare case studies
Colleen Taylor_Hannam Fertility Centre
GE Healthcare Smile Doctors Americas Essential Hospitals NYC Health Hospitals

Increase satisfaction across all business areas

Visit your business sector to learn about improving the customer and employee experience!