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RETAIL
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Convenience stores
Electronics & Appliances
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Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Big food manufacturer boosts colleague satisfaction 34.5% with real-time feedback
Greensville County Public Schools boosts meal satisfaction by 64% with real-time feedback
MacQuarries Pharmasave boosts satisfaction and service consistency with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Retail CX benchmarks by sector: how does your industry stack up?
When are customers happiest? Uncover the timing trends shaping retail CX
Retail benchmarks 2025: what leaders are doing differently
All blog posts
About Us
News
Contact us
FAQ
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Become a Partner
Partnerships
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Get Started
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Category:
Customer feedback tips
Customer feedback tips
09.03.2021
Wall Street Journal: Instant feedback ‘smiley’ buttons go touchless in pandemic
Customer feedback tips
11.11.2020
If you’re happy and you know it…press the button
Customer Story
Customer feedback tips
Case Georges River Council – CX insights
Customer Story
Customer feedback tips
Case Georges River Council – service points and child care centres
Customer feedback tips
05.08.2020
New release for Smiley Digital™ Embed
Customer feedback tips
10.06.2020
Introducing the new Smiley Digital
Customer Story
Retail
Case Elkjøp – Web store customer experience
Retail
30.03.2020
How to use real-time customer feedback to improve the online shopping experience
Customer feedback tips
27.03.2020
HappyOrNot releases new Smiley Link
Customer feedback tips
24.02.2020
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