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RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
APS Bank boosts customer satisfaction score by 3 points with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
What is customer feedback and why is it so important?
Building strong customer relationships with feedback analytics
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
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Category:
Customer feedback tips
Customer feedback tips
09.03.2021
Wall Street Journal: Instant feedback ‘smiley’ buttons go touchless in pandemic
Customer feedback tips
11.11.2020
If you’re happy and you know it…press the button
Customer Story
Customer feedback tips
Case Georges River Council – CX insights
Customer Story
Customer feedback tips
Case Georges River Council – service points and child care centres
Customer feedback tips
05.08.2020
New release for Smiley Digital™ Embed
Customer feedback tips
10.06.2020
Introducing the new Smiley Digital
Customer Story
Retail
Case Elkjøp – Web store customer experience
Retail
30.03.2020
How to use real-time customer feedback to improve the online shopping experience
Customer feedback tips
27.03.2020
HappyOrNot releases new Smiley Link
Customer feedback tips
24.02.2020
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