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Solution
MEASURE
Smiley Touch™
Smiley Digital™
Smiley Terminal™
ANALYZE
Open feedback AI
Demographics
Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
APS Bank boosts customer satisfaction score by 3 points with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
What is customer feedback and why is it so important?
Building strong customer relationships with feedback analytics
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
Sign in
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News Category:
Press
News
26.02.2020
Is real-time customer feedback a dream, or a nightmare?
News
10.02.2020
Computer Weekly: Startup success is ‘The Finnish Dream’
30.12.2019
HappyOrNot is an official exhibitor and presenter at EuroShop 2020, the world’s largest retail expo
News
01.07.2019
BBC The Boss: How rude service inspired a multi-million euro firm
News
06.06.2019
World-famous ‘Smiley’ Customer Feedback Buttons Reach 1 Billion Presses
News
25.03.2019
NBC News: What the world’s happiest country can teach Americans
News
21.03.2019
Essential Retail: Consumer-driven data helps retailers shout loudest in the era of voice
News
14.01.2019
Real Business: This ex-gamer helps businesses grow in over 120 countries: Could yours be next?
News
09.11.2018
Credit Unions Opt for Colorful Artwork for their HappyOrNot Member Satisfaction Terminals
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