BBC The Boss: How rude service inspired a multi-million euro firm
The BBC’s weekly The Boss series profiles different business leaders from around the world. This week, we are delighted to say that the BBC’s flagship business feature section, The Boss, has published a detailed interview with our founders. The piece explores our company’s history, what we can look forward to in the future, and the brains behind our organisation.
“If you have ever been really angered by rude customer service, you’ll understand why Heikki Vaananen was still cross more than a decade later. As a 15-year-old growing up in 1990s small town Finland, he would go to his local computer shop to buy floppy disks. Unfortunately, the man behind the counter was always horrible to him…”
Read all about it here: https://www.bbc.com/news/business-48760522