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Smiley Terminal™
ANALYZE
Open feedback AI
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Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Big food manufacturer boosts colleague satisfaction 34.5% with real-time feedback
Greensville County Public Schools boosts meal satisfaction by 64% with real-time feedback
MacQuarries Pharmasave boosts satisfaction and service consistency with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Retail CX benchmarks by sector: how does your industry stack up?
When are customers happiest? Uncover the timing trends shaping retail CX
Retail benchmarks 2025: what leaders are doing differently
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
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News Category:
Industry
News
19.11.2024
How HappyOrNot and Sensormatic Solutions are revolutionizing retail customer experience
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27.06.2024
Cleanliness is key to customer satisfaction, retail success
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24.05.2024
Understanding Feedback Fatigue in Retail
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26.07.2023
Digital Transformation: How to Take a Store From Survival to Success
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20.04.2023
Authority Magazine: HappyOrNot CEO on Leveraging Customer Data to Boost Your Company
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17.03.2023
Value Walk: using Data Analytics to Keep Customers Happy in a Tight Economy
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15.03.2023
Grit Daily: Key Ways Data Analytics Can Enhance Customer Experience
News
21.01.2020
155.9 million data points from over 1,000 retailers globally reveals happiest and unhappiest retail seasons
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