Leveraging customer data is essential to help businesses scale and grow, but many struggle with utilizing it properly. In this interview, Miika Mäkitalo, CEO of HappyOrNot, shares his expertise on leveraging data effectively to take your company to the next level.
Mäkitalo discusses his experience in various leadership roles, including working for the Government of Finland, governmental agencies, and the global technology company M-Files. He shares a humorous mistake he made while introducing a Finnish winter activity to his American colleagues and explains the importance of understanding cultural differences when communicating in different environments.
If you want to leverage data to take your company to the next level, this interview provides valuable insight from an expert in customer experience.
Read the full article on Authority Magazine