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Smiley Touch™
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Smiley Terminal™
ANALYZE
Open feedback AI
Demographics
Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
APS Bank boosts customer satisfaction score by 3 points with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
What is customer feedback and why is it so important?
Building strong customer relationships with feedback analytics
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
Sign in
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News Category:
Industry
News
19.11.2024
How HappyOrNot and Sensormatic Solutions are revolutionizing retail customer experience
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27.06.2024
Cleanliness is key to customer satisfaction, retail success
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24.05.2024
Understanding Feedback Fatigue in Retail
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26.07.2023
Digital Transformation: How to Take a Store From Survival to Success
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20.04.2023
Authority Magazine: HappyOrNot CEO on Leveraging Customer Data to Boost Your Company
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17.03.2023
Value Walk: using Data Analytics to Keep Customers Happy in a Tight Economy
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15.03.2023
Grit Daily: Key Ways Data Analytics Can Enhance Customer Experience
News
21.01.2020
155.9 million data points from over 1,000 retailers globally reveals happiest and unhappiest retail seasons
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