HappyOrNot helps you turn your CX targets into KPIs
Food retailers operate in a fast-paced industry where the customer experience is crucial, so the operations need to run to the highest of standards. There are countless tasks to look after, many of which directly contribute to the customer’s shopping experience.
HappyOrNot is a powerful turnkey solution for transforming grocery store CX targets into actionable KPIs. The easy-to-use feedback terminals and powerful reporting tools make HappyOrNot the leading solution for collecting customer feedback in heavy footfall environments.
In the chain environment, HappyOrNot provides vital information for all levels of management, and the insights gathered will help everyone to make better decisions in improving both the customer experience and store operations.