Increase revenue and ease of shopping at your health & beauty stores
HappyOrNot’s Smiley face instant feedback terminals and insightful analytics provide you with the knowledge you need to improve product selection, service, and promotions across channels to keep your customers coming back.
HappyOrNot solution for health and beauty stores
HappyOrNot makes customer feedback solutions accessible for health and beauty businesses of all sizes. Our instant feedback terminals can be placed anywhere in your store, from the entrance to the checkout, giving you a complete overview of your customers’ experience.
How It Works
1
Set-up
Place the Smiley feedback terminals throughout your store. It's easy and only takes a few minutes to assemble.
2
Collect
Customers let you know what they think about their shopping experience in real-time using an intuitive smiley face system.
3
Analyze
Customer feedback data is automatically connected to time, place, and reason to uncover valuable insights.
4
Optimize
Share, engage, and act on the insights with your team to optimize operations, improve customer satisfaction, and increase loyalty.
Trusted by retail stores across the globe
HappyOrNot has helped over 4,000 brands worldwide, including health and beauty businesses just like yours. Our solution has been proven to increase customer satisfaction, optimize operations, and drive revenue for long-term growth.
Importance of collecting feedback for the health and beauty industry
Collecting customer feedback is essential for businesses in the health and beauty industry. With the growing competition from department stores and online stores, businesses must understand customer needs and preferences in real-time to make informed decisions that cater to long-term success. By collecting feedback with HappyOrNot, you can:
- Provide better suited product selection for customers that aligns with their needs and preferences
- Increase basket size through improved associate interaction with customers (upsell and cross-sell)
- Optimize resourcing for efficient operations and staff management
- Align experience and revenue streams across multiple channels to maximize sales opportunities
The perfect feedback solution for your health & beauty stores
Capture instant customer feedback effortlessly with our cutting-edge Smiley face feedback devices. Whatever your business’s unique needs, our wide range of Smiley products have a perfect match for you to optimize feedback collection.
Retailer success stories with HappyOrNot
Don’t just take our word for it. See what our happy clients have to say about using HappyOrNot to bring more alignment between customer needs and store operations to drive growth based on real-life information.
Kenneth G. Sørensen
Operations and Business Development Manager,
XXL Sports & Outdoor
Area Manager,
JACK & JONES
Joe Ruhoff
Director of Retail Operations,
Nectar Cannabis
Geoff Given
Chief Operating Officer,
Good 2 Go stores
Tommi Kortman
eCommerce Manager,
Gigantti (Elkjøp Finland)
Try HappyOrNot in your health & beauty store today
Try HappyOrNot’s instant feedback terminals and insightful analytics today and start optimizing your product selection, service, and promotions for long-term success.
