Globally recognized feedback company empowers businesses with an online presence to capture even more feedback from customers and employees HappyOrNot, the world’s leading customer experience management solution, relied upon […]

Connect with your customers, anywhere, with instant and actionable high-volume feedback  Continuous innovation of our leading-edge Smileys portfolio, for both our existing and future customers, is an attribute of HappyOrNot that we […]

By Heikki Väänänen | CEO & Founder   In my latest Forbes article, I look at the World Happiness Report and the reasons why my native Finland has, once again, […]

The San Francisco 49ers have developed into much more than a five-time Super Bowl champion football team, becoming an innovative sports and entertainment brand on the cutting edge […]

With many workplaces facing challenges during the lockdown, it is now more important than ever to prioritise your employee experience and create an open feedback loop for your […]

  In the newly released guest article for leading travel industry outlet, Travolution, our CEO and Founder Heikki Väänänen looks at prevalent aspects of Nordic culture which have shaped attitudes to transportation and customer service. Recognizing each […]

By Heikki Väänänen, CEO & Founder, HappyOrNot For my latest Forbes article, I look at why it’s so critical for companies to monitor their employees’ wellbeing during lockdown. […]

As the work environment has rapidly changed to being remote, HR and Team Leaders are called to prioritise their employee experience and ensure their team is feeling supported […]

Real-time, continuous employee experience measurement is more important than ever. Learn how to use feedback data to improve the remote employee experience.