HappyOrNot partners with Nanoveu to cover its Smiley Touch touchscreen terminals with an antimicrobial screen protector film HappyOrNot (www.happy-or-not.com), the leading customer experience improvement solution, today announces that its Smiley Touch terminals will be coated in Nanoshield’s […]

HappyOrNot, the world’s leading customer experience management solution, today announces its latest partnership with the Swedish-based management & training company StigFram.   The partnership with StigFram further strengthens HappyOrNot’s leading position in […]

HappyOrNot has chosen HEXIS Graphics’ PUREZONE® adhesive film coating, which has passed the ISO standard for efficiency against coronaviruses, for its world-famous feedback management terminals    HappyOrNot (www.happy-or-not.com), the world’s […]

What’s the latest on what customers are expecting? That is the focus of CCW’s Customer Experience Trends, Challenges & Innovations virtual conference this September.  CCW Digital’s conferences bring […]

In June, we announced our new Smiley Digital with the three versions Smiley Digital Pop-up, Embed, and Solo. Now, we’re excited to introduce a nice enhancement to the Smiley Digital Embed – it’s now been […]

Heikki Väänänen, our CEO and founder, features as Startup Universal’s latest guest editor. Exploring the strong startup culture in Finland, Heikki draws on his own experiences of building up a business within his Nordic […]

With employees returning to buildings, Facilities Managers are expected to know how safe their regular users and visitors feel. In TWinFM’s spotlight video interview, Jessica Bethune dives into […]

In his latest retail focused piece for Customer Experience Magazine, Ville Levaniemi  discusses how the pandemic will kickstart a regeneration of the consumer’s everyday shopping experience. Drawing on the […]

By Heikki Väänänen | CEO & Founder In my latest Forbes article I look at the changing commerce landscape and the need for a greater focus on omnichannel […]