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HappyOrNot Expands in New Countries in Latin America and The Caribbean

And relocates its US office to accommodate growth

West Palm Beach, FL (September 8, 2016)

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HappyOrNot®, the global leader in instant customer and employee satisfaction reporting, is expanding its operations in Latin America and the Caribbean. To accommodate the rapid growth and its future expansion plans, the company recently moved its US branch office. The new office space located at 431 Northpoint Parkway in West Palm Beach, Florida will provide capacity for increased customer support, sales and services, and leadership functions across the North America, Latin America, and the Caribbean regions.

HappyOrNot has been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009. Services are being used in over 90 countries, and its growing customer list includes more than 2,500 leading retail and service chain organizations. Clients include BMW, DHL, Linkedin, Nike, eBay, Office Depot, Domino´s Pizza, and over 100 airports worldwide.

[clickToTweet tweet=”Having exceptional customer service is no longer a nice-to-have, it’s a must-have.” quote=”Having exceptional customer service is no longer a nice-to-have for many companies, it’s a must-have.”]

Heikki Väänänen, Chief Executive Officer of HappyOrNot and US subsidiary HappyOrNot Americas Inc., said, “Having exceptional customer service is no longer a nice-to-have for many companies, it’s a must-have. We’ve seen an increased adoption of our feedback solution in a variety of industry sectors such as retail, traveling and transportation, outsourcing services, healthcare and wellbeing, financial services, automotive, and governmental services.” He adds, “After seeing steady growth in each sector and with the organizational framework in place, we are excited to enter the Latin America and the Caribbean market with strategic partners on hand. Having a robust reseller network has been key to expanding our services and global presence to meet the needs of customers worldwide.”

Go to to find out more about becoming an official partner.

For more information:

Johnelee Dizon, Marketing Director (HappyOrNot Americas), 305-469-2785,

About HappyOrNot

HappyOrNot® is the global leader in instant customer and employee satisfaction reporting. Our innovative feedback collecting smileys and intelligent data analytics reporting service help our clients to improve their customer experience, relationships, and employee engagement. We serve over 2,500 companies across 90 countries and have collected and reported on over a quarter billion feedbacks.

Visit to learn more.

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