Happy travelers return!
Take care of your frequent flyers
When air travel is a daily or weekly, time spent standing in line for baggage claim or ticket control is time away from work or personal life. Immediate feedback on your operational performance helps you minimize that time for your passengers, making their experience more pleasant. Asking for feedback tells your travelers that they are listened to and that their opinion matters. Ensuring their travel experience is positive makes them want to travel with you the next time and recommend you to their colleagues.
Wow the infrequent flyers
When your customers only travel every now and then, their airport experience is a big deal. Your infrequent air travelers are often vacationers, and their experience forms an integral part of their overall vacation experience, setting the mood for the entire trip.
Whether your customers are leaving for vacation or coming back home, HappyOrNot helps you make them feel welcome and looked after. You can be sure that when they tell their friends and family of their vacation, tweet, or blog about it to thousands of readers, their airport experience will be presented in a positive light, boosting your reputation and attracting new travelers.