Customer Feedback in the Next Normal - See our anti-COVID solutions!
HappyOrNot HappyOrNot

HappyOrNot in Services

Boost referrals with the ultimate service experience

Increase satisfaction across all business areas

  • Catering
  • Restaurants
  • Education
  • Finance & Insurance
  • Hotels
  • Educational Institutions
  • Hospitality
  • Public & Governmental
  • Automotive
  • Gym & Fitness Centers
  • Cleaning Services
  • Property Services

Ask your customers what you can do to provide an unforgettable service experience

In the service sector, experience is your product. The value created through top-notch service and positive overall experience is essential to differentiate your service organization from competitors, grow your profits, and achieve success.

Measuring customer satisfaction across all areas of your business gives valuable insights into your performance and helps you make strategic improvement decisions and target the measures correctly.

Increased customer satisfaction results in:

  • Customer loyalty: satisfied customers visit again instead of searching another service provider.
  • Increased referral rates: a satisfied customer tells on average three persons about the experience.
  • Stronger competitive advantage: stand out from other service providers to win over customers.
HappyOrNot, HappyOrNot Reporting, HappyOrNot Feedback Results
0 Daily feedbacks
HappyOrNot Smiley Terminal, HappyOrNot Smiley Kiosk, HappyOrNot Kiosk, HappyOrNot Feedback Survey
0 % Happy customers
HappyOrNot Smiley Terminal, HappyOrNot Smiley Kiosk, HappyOrNot Kiosk, HappyOrNot Feedback Survey
0 % Unhappy customers

How do you compare? Our worldwide data insights help you benchmark your performance against the industry, and come out on top!

Transform your service experience with customer satisfaction data

Services success stories

Improving Client Success and Vendor Management at Top-tier Catering Company ZeroCater

“If you care about your customer experience, if you care about real-time data, if you care about knowing how the customers are experiencing your product and service, then you better have a system like HappyOrNot.”

Arvind Stokes, V.P. of Operations at ZeroCater
Read the whole case
Services case studies
Arvind Stokes_ZeroCater
iss Nestlé Dixons Carphone Bayer Heathrow

Increase satisfaction across all business areas

Visit your business sector to learn about improving the customer and employee experience!