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Smiley Terminal™
ANALYZE
Open feedback AI
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Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
MacQuarries Pharmasave boosts satisfaction and service consistency with real-time feedback
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Retail CX benchmarks by sector: how does your industry stack up?
When are customers happiest? Uncover the timing trends shaping retail CX
Retail benchmarks 2025: what leaders are doing differently
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
Sign in
Customer Support
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Category:
Customer experience
Customer experience
25.04.2019
Forbes: Broaden your leadership horizons by working in another country
Customer experience
19.03.2019
Forbes: Why Business Leaders Should Follow ‘Sisu,’ Finland’s Equivalent Of The American Dream
Customer experience
13.01.2019
HappyOrNot Launches Mobile Reporting App
Customer experience
01.08.2018
The Golden Rule of CX
Customer experience
02.05.2018
Your Public Relations Strategy: Three Best Practices to Manage Your Communication in a Crisis
Customer experience
20.03.2018
‘Share Happiness’ on International Day of Happiness: Bring Your Employees Together!
Customer experience
14.02.2018
How to Woo Your Customers
Customer experience
31.01.2018
Behind The Scenes: Customer Satisfaction in Customer Support
Customer experience
03.10.2017
CX Day will come and go, but keeping your customers happy year round is the pillar of CX success
Customer experience
25.08.2017
Improving Customer Experience Improves the Bottom Line
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