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Solution
MEASURE
Smiley Touch™
Smiley Digital™
Smiley Terminal™
ANALYZE
Open feedback AI
Demographics
Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
APS Bank boosts customer satisfaction score by 3 points with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
What is customer feedback and why is it so important?
Building strong customer relationships with feedback analytics
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
Sign in
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News Category:
Press
News
05.05.2025
From four buttons to two billion insights: HappyOrNot’s global feedback revolution
News
05.03.2025
HappyOrNot Launches AI-Powered Open Feedback Capabilities to Deliver Faster, Smarter Customer Insights
News
25.11.2024
Racing unleashed elevates virtual motorsport experiences with HappyOrNot
News
19.11.2024
How HappyOrNot and Sensormatic Solutions are revolutionizing retail customer experience
News
08.11.2024
Why staff friendliness in retail CX matters to customers — and you
News
28.10.2024
Salzburg airport elevates passenger experience with HappyOrNot
News
23.10.2024
The secret to gaining actionable customer insights
News
06.08.2024
Sensormatic Solutions and HappyOrNot elevate customer experience with brand vitality meter, available now
News
27.07.2024
HappyOrNot and MarketDial announce strategic partnership to enhance retail insights
News
27.06.2024
Cleanliness is key to customer satisfaction, retail success
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