HappyOrNot About us
We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction.
Who we are
We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.
Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.
Since 2009
We have been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009.
117 countries
Our service is already being used in 117 countries.
3000 organizations
Our customer list includes more than 3000 leading retail and service chain organizations.
We are talking about
Essential Retail: Consumer-driven data helps retailers shout loudest in the era of voice
March 21, 2019
As the rise of immediate answer platforms like Google Maps, Alexa, Siri and Facebook form a blockade between brand and consumer, it's more important than ever for retailers to make their proposition not just findable, but the best.
Australian Healthcare Week 2019 | 27.-28.3. | Sydney, Australia
March 19, 2019
Our valued partner, Push My Button will be attending the Australian Healthcare Week 2019 in Sydney on the 27th and 28th March. We look forward to seeing you at our BOOTH AC56.
Is your business invisible?Consumer-driven data helps retailers shout loudest in the era of voice, but you need to be the best. If not, it can make you invisible to consumers.In this Essential Retail article, our client Brendon Hore, CTO at Peregrine Corporation, one of South Australia’s largest retail groups, shares his insights on the importance of a frictionless experience across all channels.And how to know if you are providing the best experience? Our very own Ville Levaniemi provides the answer - read more behind the link!
In @EssRetail our client, Peregrine Corporation, shares their insights on how important it is to provide frictionl… twitter.com/i/web/status/1…
@EssRetail Consumer-driven #data helps #retailers shout loudest in the era of voice, but you need to be the best. I… twitter.com/i/web/status/1…