HappyOrNot About us
We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction.
Who we are
We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.
Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.
Since 2009
We have been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009.
117 countries
Our service is already being used in 117 countries.
3000 organizations
Our customer list includes more than 3000 leading retail and service chain organizations.
We are talking about
HappyOrNot raises $25M in growth financing to strengthen its position as the market leader in real-time customer and employee satisfaction feedback
September 19, 2019
The financing round, led by Northern European growth capital firm Verdane, will also enable HappyOrNot to enhance its analytics and insights capabilities, and expand its engineering and sales […]
CXForum UK | October 8-9
September 16, 2019
We are excited to be part of the fifth annual CXForum event in London, UK, on 8th and 9th October 2019. CXForum is the event for CX practitioners […]