About us

We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction.

Who we are

We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.

Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.

Who we are

Since 2009

We have been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009.

117 countries

Our service is already being used in 117 countries.

4000 organizations

Our customer list includes more than 4000 leading retail and service chain organizations.

We are talking about

Don’t Just Appreciate Your Employees, Engage Them

Don’t Just Appreciate Your Employees, Engage Them

February 28, 2018

By Denise Lee Yohn 3 MIN READ It’s that time of year: Employee Appreciation Day, a day when companies are supposed to recognize and celebrate their employees. Common practices include providing free lunches, giving out gift cards, and even offering part of the day off with pay. While these approaches may demonstrate a company’s thankfulness for […]

Read more

Get a quote