About us
We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction.
Who we are
We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.
Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.
Since 2009
We have been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009.
117 countries
Our service is already being used in 117 countries.
3000 organizations
Our customer list includes more than 3000 leading retail and service chain organizations.
We are talking about
HappyOrNot expands digital feedback services to help businesses make data-informed decisions
June 10, 2020
Globally recognized feedback company empowers businesses with an online presence to capture even more feedback from customers and employees HappyOrNot, the world’s leading customer experience management solution, relied upon […]
Introducing the new Smiley Digital
June 10, 2020
Connect with your customers, anywhere, with instant and actionable high-volume feedback Continuous innovation of our leading-edge Smileys portfolio, for both our existing and future customers, is an attribute of HappyOrNot that we […]