About us
We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction.
Who we are
We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.
Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.
Since 2009
We have been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009.
117 countries
Our service is already being used in 117 countries.
4000 organizations
Our customer list includes more than 4000 leading retail and service chain organizations.
We are talking about
How Do We Ensure Employees are Happy and Engaged?
October 18, 2017
It all started with a tweet... My response was: “That’s a blog post on its own! Too much for 140 characters! But definitely need to start with listening to them.” There’s a whole alphabet soup of terminology around the various states of the employee relationship with the company, so let me start off by defining a few of them. There are differences.
HappyOrNot and ZeroCater bring instant customer feedback to the table for high-performing tech companies nationwide
October 17, 2017
HappyOrNot and ZeroCater, Silicon Valley’s fastest-growing corporate catering and snacks company, have teamed up to use in-office customer feedback tools to provide data-driven customer service in high-growth startups and enterprise corporations.
Customer Experience consultant Annette Franz visited our blog and asked a series of questions:How do we ensure Employees are Happy and Engaged? What can Employers do? What can Employees do? Why is this all important?It's a 4 min read.
"Without a doubt, the #employeeexperience drives the #CustomerExperience". We THANK YOU @annettefranz for your blog bit.ly/2xOFS8O
Customer experience consultant @annettefranz visited our blog: How Do We Ensure Employees are Happy and Engaged?… twitter.com/i/web/status/9…