About us

We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction.

Who we are

We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.

Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.

Who we are

Since 2009

We have been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009.

117 countries

Our service is already being used in 117 countries.

4000 organizations

Our customer list includes more than 4000 leading retail and service chain organizations.

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Cats hoping to see smiling faces from fans at GMHBA Stadium

Cats hoping to see smiling faces from fans at GMHBA Stadium

April 13, 2018

Cats members and supporters will have the opportunity to provide instant feedback through the innovative HappyOrNot Smiley Terminals which have been installed in preparation for this Sunday’s first game at GMHBA Stadium for 2018. A simple way for fans to provide feedback, the HappyOrNot terminals will be a permanent fixture at GMHBA Stadium, home ground […]

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