HappyOrNot About us
We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction.
Who we are
We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.
Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.
Since 2009
We have been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009.
117 countries
Our service is already being used in 117 countries.
3000 organizations
Our customer list includes more than 3000 leading retail and service chain organizations.
We are talking about
HappyOrNot CX360 Leader Insights: Part 2
July 15, 2019
Do you know what type of experience customers expect from your brand? The following is based on a June 2019 interview with Sami Hero, Chief Operating Officer at […]
Paris Retail Week 2019 | 24.-26.9.
July 12, 2019
We’re excited to join Paris Retail Week, one of the biggest retail events in Europe, again this year. Come to our booth K069 to experience what real-time CX […]
"Good companies set the expectations before the engagement, then they over-deliver." Learn more from Part 2 our CX360° Leader Insights, starring our very own Sami Hero https://bit.ly/2XMeZVd
"Good companies set the expectations before the engagement, then they over-deliver." Learn more from Part 2 our CX3… twitter.com/i/web/status/1…
HappyOrNot es utilizado por más de 4.000 organizaciones en 134 países. bbc.in/2XTcmMw Retweeted by HappyOrNot