About us

We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction.

Who we are

We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.

Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.

Who we are
Since 2009

We have been developing innovative solutions, services, and tools to improve customer and employee satisfaction since 2009.

117 countries

Our service is already being used in 117 countries.

4000 organizations

Our customer list includes more than 4000 leading retail and service chain organizations.

We are talking about

How Internal and External Factors Influence Happiness at Work

How Internal and External Factors Influence Happiness at Work

May 24, 2017

Work-life expert and blogger Zoltan Vadkerti guest blogs how internal and external factors influence happiness at work. In our ever-rising pursuit to happiness, is it possible to be content in our work? In fact, happiness, today, has become one of the most decisive factors of positive job performance in the workplace, and so it’s no wonder that companies have started investigating what internal and external factors influence workplace happiness.

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HappyOrNot Releases 2016 Workday Satisfaction Benchmark

HappyOrNot Releases 2016 Workday Satisfaction Benchmark

May 22, 2017

Based on 4.2 million feedbacks collected in 2016 from more than 600 companies, the global study reveals that the average workday satisfaction benchmark score. Feedbacks were provided by employees from companies using the HappyOrNot Smiley Terminal™ to track continuous measurement of job satisfaction.

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