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Latest from our Blog

Norwegian Airport Operator Avinor Partners With HappyOrNot to Boost Customer Experience at Security

Responsible for the management of 44 airports in Norway, Avinor has rolled out HappyOrNot’s world-famous feedback terminals to measure critical customer feedback at security checkpoints TAMPERE & OSLO – JANUARY 2021 – HappyOrNot (www.happy-or-not.com), the […]

January 11, 2021

Forbes: How 2020 Has Shaped Customer Experience, and What Lies Ahead

Heikki Väänänen | Founder, Exec. VP of Growth In my latest Forbes article, I reflect on how the global pandemic has changed businesses attitudes towards customer experience, and in […]

December 28, 2020

Happy Holidays from our HappyOrNot family to yours!

Let’s tip our hats to 2020 and welcome in the new year! A farewell to 2020 – the year of change What a year 2020 has been! No one could have predicted […]

December 16, 2020