Customer and Employee
Satisfaction Improvement

Our HappyOrNot Service

Feedback made Easy. Change made Simple.  


Listen to your customers and employees with our Smiley Terminals and Web Smileys


Learn how well you perform to your service promise with our intelligent cloud-based Reporting Service


Make positive changes, share your results, and grow your business through improved satisfaction

Want Happier Customers?

Our Service is your Solution.  

Learn more about how our industry expertise can help improve your customer and employee satisfaction

" Elkjøp can see that there is a close correlation between increased customer satisfaction and increased conversion rate, this proves that working with customer centrism is a major factor in increasing bottom line results. "
Magnus Feldt, Head of People Development, Elkjøp, a division of Dixons Carphone


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