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Intelligent Data Analytics

Our web-based Reporting Service helps you continuously track and improve your performance across all points of engagement, both digital and in person.

Intuitive charts and graphs help you pinpoint fluctuations in service levels and uncover the cause, and performance trending data makes measuring and validating improvement actions effortless.

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HappyOrNot Reporting App

HappyOrNot Smileys

Approachable, anonymous and easy-to-use, our Smileys help you listen to your customers, visitors and employees: Maximum feedback in all environments.

HappyOrNot Smiley Touch - front view - customer satisfaction measurement tablet

Smiley Touch™

Discovers the root cause of service fluctuations.

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HappyOrNot Smiley Terminal- front view - customer satisfaction measurement kiosk

Smiley Terminal™

Collects maximum feedback in high traffic areas.

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HappyOrNot Web Smileys - Online feedback

Smiley Digital™

Covers all your digital channels

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Product availability may vary by market. Please contact us for details.