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EuroCIS 2019 | 19. – 21.2.2019

Meet HappyOrNot at EuroCIS, Düsseldorf, Germany on February 19-21, Hall 9, booth E34.

EuroCIS, the Leading Trade Fair for Retail Technology, is an annual, targeted exhibition and forum where leading decision makers and experts from around the world can keep up with the pace of supply and demand, innovation, and investment. EuroCIS provides the most important specialized information platform in Europe for communications, information and security technology in retail.

Since 2009, HappyOrNot has been helping retail companies from all over the world capture and analyze millions of customer feedback responses in real-time, and turn CX data into actionable business insights that drive growth.

Book your exclusive demo with our CX expert

A trusted CX improvement solution by leading retailers worldwide, our innovative ‘Smiley’ feedback system is more than just the Smileys – it is a simple, yet revelatory data analytics technology that delivers proven CX improvement results.

HappyOrNot Retail Results

The outcome: retailers who use HappyOrNot decrease customer dissatisfaction by 19% in just 12 months–turning happier customers into bigger profits!

HappyOrNot Return on Investment

Pre-book an exclusive 20-minute demo with our retail expert

Learn more about how you can turn CX data into actionable business improvements.

Choose the right time below!

At the event, we will be showcasing our comprehensive CX improvement technology specifically designed to enable retail companies to employ a real-time CX solution that improves their overall retail business:

  • Collect the maximum amount of customer feedback from all store locations
  • Analyze customer feedback data in real-time
  • Continuously measure CX at all customer touchpoints
  • Get instant actionable insights to develop your retail business


Real-time Retail CX Data
Transforming Retail CX into Actionable Business Intelligence

HappyOrNot helps large retailers improve their customer experience through real-time customer feedback data. We serve over 3,000 clients in 134 countries and are approaching 1 billion recorded feedback responses.