Category: Retail

Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses

Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights

Customer experience

Building strong customer relationships with feedback analytics

Jono & Johno boosts customer satisfaction by 10% with real-time feedback solution

Customer experience

Announcing our first retail report: Retail’s Biggest CX Trends in 2024

How to increase customer loyalty in retail

Build loyalty and bigger baskets: Winning CX strategies for your store

Boost staff skills: how to find and fill service gaps

Setting the standard: enhancing grocery store comparison and benchmarking

Fine tuning grocery store departments: using customer feedback for smart decision-making

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