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Open feedback AI
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Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
MacQuarries Pharmasave boosts satisfaction and service consistency with real-time feedback
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
When are customers happiest? Uncover the timing trends shaping retail CX
Retail benchmarks 2025: what leaders are doing differently
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
All blog posts
About Us
News
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FAQ
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Partnerships
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Category:
Customer experience
Retail
16.06.2025
Retail CX benchmarks by sector: how does your industry stack up?
Retail
02.06.2025
When are customers happiest? Uncover the timing trends shaping retail CX
Retail
20.05.2025
Retail benchmarks 2025: what leaders are doing differently
Retail
30.04.2025
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
Customer experience
23.01.2025
Building strong customer relationships with feedback analytics
Customer experience
08.01.2025
Why customer feedback is key to long-term business growth
Customer experience
17.12.2024
7 steps on creating a winning voice of the customer program
Customer experience
09.12.2024
How feedback analytics can improve customer retention
Customer feedback tips
03.12.2024
How to design an effective survey: 15 quick and easy tips
Customer experience
20.11.2024
How customer feedback improves user experience and boosts customer satisfaction
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