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Solution
MEASURE
Smiley Touch™
Smiley Digital™
Smiley Terminal™
ANALYZE
Open feedback AI
Demographics
Integrations
Demo
IMPROVE
Managed Service
Educate
Academy
Editions
Industry
RETAIL
Grocery & Supermarkets
Convenience stores
Electronics & Appliances
Pharmacies & Drugstores
Department stores
Automotive
Apparel
Health & Beauty
Specialty stores
HEALTHCARE
Private clinics
Hospitals
Residential & Care homes
SERVICES
K–12 School Meals
Food Services
Facilities Management
Cleaning Services
Education
Public & Governmental
EMPLOYEE EXPERIENCE
Customer stories
Building a better community in Sun ‘n Lake with real-time feedback
Lidl Finland collects 13 million insights in one year, driving customer satisfaction to new heights
APS Bank boosts customer satisfaction score by 3 points with real-time feedback
All customer stories
Insights
Insights
Blog
Customer Stories
Resources
eBooks
Webinars
Latest posts
What is customer feedback and why is it so important?
Building strong customer relationships with feedback analytics
Why customer feedback is key to long-term business growth
All blog posts
About Us
News
Contact us
FAQ
Open Positions
Become a Partner
Partnerships
Consultancy
Get Started
Sign in
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Category:
Customer experience
Retail
30.04.2025
Introducing the 2025 Retail CX Insights Report: 57 million customer feedback responses
Customer experience
23.01.2025
Building strong customer relationships with feedback analytics
Customer experience
08.01.2025
Why customer feedback is key to long-term business growth
Customer experience
17.12.2024
7 steps on creating a winning voice of the customer program
Customer experience
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How feedback analytics can improve customer retention
Customer feedback tips
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How to design an effective survey: 15 quick and easy tips
Customer experience
20.11.2024
How customer feedback improves user experience and boosts customer satisfaction
Customer experience
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10 great customer service examples to learn from
Customer experience
06.11.2024
Effective strategies for gathering feedback: boosting customer satisfaction and business success
Customer experience
01.10.2024
Announcing our first retail report: Retail’s Biggest CX Trends in 2024
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