Capture emotions here and now
The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more!
3 steps to customer satisfaction
Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action.
1
Capture instant feedback
Learn your customers’ emotions at the
exact moment and experience point
2
Share insight
Learn together with your staff what works
and what doesn’t
3
Take action
Empower your staff to use the insights
and ensure best practices
4000 global brandsrely on HappyOrNot
We help you stay ahead of your competition and focus on what matters most—having happier customers and better business!
