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To learn more about customer experience and how to measure it, head over to our insights feed now!

Capture emotions here and now

The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more!

3 steps to customer satisfaction

Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action.


Capture instant feedback

Learn your customers’ emotions at the
exact moment and experience point


Share insight

Learn together with your staff what works
and what doesn’t


Take action

Empower your staff to use the insights
and ensure best practices

4000 global brands
rely on HappyOrNot

We help you stay ahead of your competition and focus on what matters most—having happier customers and better business!

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Transform your business with real-time customer insights.