Webinar
91% of your customers may never return
And that’s after just one negative experience. As a retailer, you must be aware of how customers perceive and experience your brand before that happens.
Differentiate your stores from the competition
Deliver positive emotions
Understand how your customers make purchasing decisions
Bonus: How San Francisco 49ers achieved a 98.99% customer retention rate with a real-time customer feedback solution.
Our speakers
Umesh Johari
Director, Business Strategy & Analytics
San Francisco 49ers
Martin Lucas
CEO
Gap in the Matrix
Sandra Thompson
Consultant, Trainer and Coach
Exceed all Expectations
Access the on-demand recording now!
