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The Pandemic's Effect on Customer & Employee Experience

Learn about the onset of the Pandemic's affect on customer experiences, work from home preparedness, and the overall business impact?

HappyOrNot looks at the pandemic from all sides

A combination of global survey results, proprietary data, and expert external resources provide you
a comprehensive view of industry behaviors in a crisis.

Customer shopping behaviors

Work force adaption and productivity

Trends to watch for

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Transform your business with real-time customer insights.