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The Art of Instant Feedback in Facilities Management

Veolia shares how using the HappyOrNot customer feedback solution on on-site at client locations as impacted their service delivery.

Experience is critical when delivering 3rd party services

When you collect feedback continually you are able to continually improve on the quality of the service delivered. You are also able to gauge satisfaction from various areas operations.

Make use of instant feedback to improvements

Share analytics to determine trends

Test concepts and/or changes for success before full implementation

Our speakers

Michele Aarons

Client Success Manager


John Moran

Facilities Manager


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