Meet HappyOrNot at Internet World Expo on March 12th – 13th! We will be measuring the event visitor experience at the Europe’s leading e-commerce trade fair, that gathers over 18 000 visitors to Munich, Germany. You can also meet our CX experts at booth J180 at hall C5.
Internet World Expo presents its visitors the latest trends and technologies as well as renowned experts and numerous highlights. Notable exhibitors present their products and services; main issues of the trade fair will be e-commerce, multichannel, online marketing, logistics, software, e-payment, usability, and social media.
As physical experiences drive digital behaviors, measuring customer experience in all customer touch points is ever more crucial in the renewing retail industry. Since 2009, HappyOrNot has been helping retail companies from all over the world capture and analyze millions of customer feedback responses in real-time, and turn CX data into actionable business insights that drive growth.
In collaboration with Internet World Expo, HappyOrNot will place Smiley Terminals in high-traffic locations throughout the exhibit hall. By gathering real-time visitor experience data, HappyOrNot will provide the event organizers actionable insights into attendee experience.
To learn more about gathering real-time customer experience data in both online and physical world come and meet our Customer Experience experts at the Expo!