How the in-store experience separates Elkjøp apart from its competitors
First-hand advice from Morten Schwartzmann, Nordic Productivity Manager at Elkjøp
In this exclusive interview, you will learn how to:
- Understand your customers’ needs
Listen, and use your knowledge to guide them toward a solution that will delight them.
- Develop a team mindset
Differentiate your brand through your products and team.
- Earn consumer trust
Synchronize the information they see online with what is in the store.
- Use real-time feedback
Identify customers who might be unhappy right now, before they leave the store.
- Empower your team
Seize the opportunity to turn a customer’s potentially bad experience into a great one.
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Get instant access to this exclusive interview and learn best practices that can be implemented to your retail stores to improve the in-store experience!