Easter is the unhappiest major retail event of the year, while shoppers love Halloween shopping, according to data from the world’s leading customer feedback solution, HappyOrNot. The Finnish […]

13.12.19 – HappyOrNot, the recognized market leader in instant data feedback management systems, is today announcing its latest partnership with Shiseido. Shiseido will be using the HappyOrNot Smiley […]

HappyOrNot®, the recognized market leader in instant data feedback management systems and Smartlife Polska, the official HappyOrNot representative in Poland, are announcing the expansion of its partnership with Kraków Airport.

The financing round, led by Northern European growth capital firm Verdane, will also enable HappyOrNot to enhance its analytics and insights capabilities, and expand its engineering and sales […]

The BBC’s weekly The Boss series profiles different business leaders from around the world. This week, we are delighted to say that the BBC’s flagship business feature section, […]

Real-time Smiley Touch™ connects visitors, fans and all partners to co-create amazing Customer Service and Fan First Experience already from the day one.

We are incredibly proud to announce reaching 1 billion feedbacks (presses of one of our Smileys), which reflects the huge effort the HappyOrNot team has put in over […]

Last week, on the International Day of Happiness on March 20th, the United Nations Sustainable Development Solutions Network in partnership with the Ernesto Illy Foundation, released its annual […]

As the rise of immediate answer platforms like Google Maps, Alexa, Siri and Facebook form a blockade between brand and consumer, it's more important than ever for retailers to make their proposition not just findable, but the best.