HappyOrNot partners with Nanoveu to cover its Smiley Touch touchscreen terminals with an antimicrobial screen protector film HappyOrNot (www.happy-or-not.com), the leading customer experience improvement solution, today announces that its Smiley Touch terminals will be coated in Nanoshield’s […]

HappyOrNot, the world’s leading customer experience management solution, today announces its latest partnership with the Swedish-based management & training company StigFram.   The partnership with StigFram further strengthens HappyOrNot’s leading position in […]

HappyOrNot has chosen HEXIS Graphics’ PUREZONE® adhesive film coating, which has passed the ISO standard for efficiency against coronaviruses, for its world-famous feedback management terminals    HappyOrNot (www.happy-or-not.com), the world’s […]

Heikki Väänänen, our CEO and founder, features as Startup Universal’s latest guest editor. Exploring the strong startup culture in Finland, Heikki draws on his own experiences of building up a business within his Nordic […]

In his latest retail focused piece for Customer Experience Magazine, Ville Levaniemi  discusses how the pandemic will kickstart a regeneration of the consumer’s everyday shopping experience. Drawing on the […]

Globally recognized feedback company empowers businesses with an online presence to capture even more feedback from customers and employees HappyOrNot, the world’s leading customer experience management solution, relied upon […]

  In the newly released guest article for leading travel industry outlet, Travolution, our CEO and Founder Heikki Väänänen looks at prevalent aspects of Nordic culture which have shaped attitudes to transportation and customer service. Recognizing each […]

In a guest post for Travolution, one of the UK’s leading industry travel trades, our founder and CEO Heikki Väänänen discusses the changing face of travel in the […]

Before NRF 2020, Jon Reed, co-founder (and blogger/analyst) of Diginomica, “had a major axe to grind with HappyOrNot’s instant customer feedback”.  Reed’s initial outreach to HappyOrNot, contrary to […]