HappyOrNot releases new Smiley Link

HappyOrNot releases new Smiley Link

A new way to capture even more feedback and real-time insights Engagement with customers and employees across multiple channels is arguably more important than ever before. HappyOrNot offers […]

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Net Promoter Score’s New Best Friend: HappyOrNot

Net Promoter Score’s New Best Friend: HappyOrNot

Customer Experience (CX) experts agree that the NPS is a great place for any customer-focused organization to start. Even its creator, though, never intended it to be a sole CX indicator. Read on to find out why HappyOrNot is NPS's new best friend.

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