Heikki Väänänen | Founder, Exec. VP of Growth In my latest Forbes article, I discuss organizational growth (specifically growth hacking) and how businesses looking to grow must utilize […]
People are usually asked to fill in surveys after their experiences, sometimes immediately, yet in many cases still much too long after. We know, that capturing their emotion as close to the moment of experience as possible provides more accurate […]
Heikki Väänänen | Founder, Exec. VP of Growth The term “growth hacking” was invented more than a decade ago with the sole purpose of describing the ways […]
At the start of 2020 when the world went into full pandemic mode, the future of retail was uncertain. With it, came rapid innovation that saw businesses around […]
Ville Levaniemi joins Shawn Nason on The Combustion Chronicles to discuss how data can positively disrupt an organization to bring companies, employees, and customers closer together. The Combustion Chronicles, podcast of Shawn Nason, founder […]
As one of the most disrupted industries throughout the pandemic, retail businesses have been working hard to best serve customers while also complying with constantly changing restrictions. With […]
If the answer is Panic mode, then we need to talk. You need Systematic mode. If the answer is Systematic mode, then we need to talk. You also […]
Our commitment to provide the most frictionless feedback insights solution that encourages and instills confidence in businesses and people who wish to collect and give feedback, respectively, is […]
In a time of unprecedented demand and increased adoption of online ordering, customer experience (CX) data has never played a more important role in increasing customer retention and […]
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