HappyOrNot CX Day October 1: Don’t Throw Money Down The Drain

Don’t Throw Money Down The Drain

By: Kirsti Laasio | HappyOrNot 5 Factors That Improve Customer Retention Today is October 1st – the yearly international Customer Experience Day. While CX Day will come and […]

Read more
HappyOrNot CX360 Leader Insights: Part 4: Do you understand what your customers are trying to accomplish?

HappyOrNot CX360 Leader Insights: Part 4

Do you understand what your customers are trying to accomplish? Dan Marinescu-Gava and Eeva-Liisa Lennon manage the teams that set the direction of the HappyOrNot product line (Dan) […]

Read more

Get HappyOrNot CX insights and news straight to your inbox.

Subscribe to email updates
HappyOrNot CX360 Leader Insights: Part 3: Do you know what it's like to be one of your company's customers?

HappyOrNot CX360 Leader Insights: Part 3

Do you know what it’s like to be one of your company’s customers? Jessica Bethune is HappyOrNot’s Vice President of Sales for Europe, Middle East, and Africa, where she […]

Read more

HappyOrNot CX360 Leader Insights: Part 1

Are Your Customers Delighted? Would They Give You a Second Chance? The following is based on a May 2019 interview with Kirsti Laasio, Chief Customer Experience Officer at HappyOrNot’s […]

Read more
HappyOrNot Launched New Live Sharing Feature

HappyOrNot Announces New Live Sharing Feature

Adding to its continuous product and service feature developments, HappyOrNot releases its new Live Sharing feature, which enables businesses to easily showcase their customer experience program and performance […]

Read more