By Heikki Väänänen | CEO & Founder In my latest Forbes article I look at the changing commerce landscape and the need for a greater focus on omnichannel […]

Connect with your customers, anywhere, with instant and actionable high-volume feedback  Continuous innovation of our leading-edge Smileys portfolio, for both our existing and future customers, is an attribute of HappyOrNot that we […]

By Heikki Väänänen | CEO & Founder   In my latest Forbes article, I look at the World Happiness Report and the reasons why my native Finland has, once again, […]

With many workplaces facing challenges during the lockdown, it is now more important than ever to prioritise your employee experience and create an open feedback loop for your […]

By Heikki Väänänen, CEO & Founder, HappyOrNot For my latest Forbes article, I look at why it’s so critical for companies to monitor their employees’ wellbeing during lockdown. […]

Real-time, continuous employee experience measurement is more important than ever. Learn how to use feedback data to improve the remote employee experience.

By Heikki Väänänen, CEO & Founder | HappyOrNot My latest Forbes article sees me musing over employee communication and the need for cross-team collaboration. As businesses, it’s often our […]

Discover how eCommerce and digital services businesses can measure and improve the online experience with real-time customer experience insights.

A new way to capture even more feedback and real-time insights Engagement with customers and employees across multiple channels is arguably more important than ever before. HappyOrNot offers […]