HappyOrNot is thrilled to be an official exhibitor and presenter at EuroShop 2020, the leading retail trade fair in Europe and the world’s largest expo. […]

This year we interviewed some of the leaders at HappyOrNot to gather their insights and wisdom from their many decades of business experience, much of which was spent […]

Thanks to our customers and to everyone who keeps pressing those Smileys all over the world, HappyOrNot reached a major milestone in 2019 where we hit 1 billion […]

By Heikki Väänänen, CEO & Founder | HappyOrNot  Next year marks the beginning of a new decade, so for my most recent Forbes article I took the opportunity […]

Do you think of your employees as customers? Paying attention to a happy workplace pays dividends.  In the company personnel files he is also known as “Employee #6.” […]

By Heikki Väänänen, CEO & Founder | HappyOrNot  In my latest Forbes article I explore the multiple benefits and advantages that investors can deliver, beyond just financing. It […]

Are You Taking Advantage of Every Opportunity to Satisfy, Impress, or Even Amaze Your Customers? Despite his t-shirt which warns friends and family, “No. I won’t fix your […]

By: Kirsti Laasio | HappyOrNot 5 Factors That Improve Customer Retention Today is October 1st – the yearly international Customer Experience Day. While CX Day will come and […]

Do you understand what your customers are trying to accomplish? Dan Marinescu-Gava and Eeva-Liisa Lennon manage the teams that set the direction of the HappyOrNot product line (Dan) […]