News & Blog

HappyOrNot at Retail Week Live

Retail Week Live UK | March 25-26

With the twenty-seventh annual Retail Week Live in London is just around the corner, we are happy to announce that HappyOrNot has collaborated with the organisers to measure […]

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Net Promoter Score’s New Best Friend: HappyOrNot

Net Promoter Score’s New Best Friend: HappyOrNot

Customer Experience (CX) experts agree that the NPS is a great place for any customer-focused organization to start. Even its creator, though, never intended it to be a sole CX indicator. Read on to find out why HappyOrNot is NPS's new best friend.

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