by HappyOrNot As head of retail, improving your company’s CX is your top priority. Today’s consumers have high expectations for the in-store experience. But like you, they’re busy […]

The future of retail is customer experience. By 2020, CX will overtake price and quality as the key brand differentiator, according to a Walker study. Why is CX […]

November 27-29, 2018 |Rancho Bernardo Inn – San Diego, US Patient expectations have evolved and today, they are no longer okay with being passive recipients of care. They are […]

Does a bargain on a flat-screen television bring happiness? Customer feedback data suggests not. Black Friday shoppers in the US and UK are increasingly dissatisfied by the customer […]

Staying on top of today’s ever-evolving retail market can be exhausting and overwhelming. How can you understand and meet your customers’ needs when they always seem to be […]

Credit unions across North America are opting for the custom branding option that HappyOrNot is offering with their new Touch terminals, and the results are an array of […]

We are excited to join the Retail’Days, The Brand Directors Summit, 21-22 November in France! For more information about the event please see HERE. And you can also […]

November 12-14, 2018 | Miami, US In only 10 years, commercial air traffic has doubled in Latin America and Caribbean; domestic traffic has even tripled in several countries within […]

November 11-12, 2018 | New York, US The average occupancy rate for the hotel industry in the U.S. is 65.9%.  With millions of hotel rooms available every night and the […]