by Sarah Hitt   My last post, Patient Feedback and the Role It Plays in Improving Patient Experience, covered survey methodologies and rating the quality and quantity of […]

by Sarah Hitt My first post in this four-part “Influencing Patient Experience” Blog series, New Technology and The Customer Experience, recapped a very informative webinar by Alverno Laboratories (watch the recorded […]

HappyOrNot, the recognized market leader in instant data feedback management systems, is happy to announce that its globally recognized Smiley feedback management system will be exhibiting at EuroCIS […]

by Sarah Hitt Alverno Laboratories has a central lab in Hammond, IN, and partners with hospitals, clinics and physicians to conduct disease detection testing in symptomatic and asymptomatic […]

Over the course of the 3-day NRF Retail’s Big Show, we were privileged to have four of our Smiley Terminals spread throughout the event to ask attendees the question “How easy, instant, and actionable is your CX data?” The results are in!

Tuesday, January 29, 2019 at 1pm EST | Register Today Nearly 81% of consumers aren’t happy with their healthcare experience.   Consumers demand the same responsiveness and convenience from […]

Meet HappyOrNot at EuroCIS, Düsseldorf, Germany on February 19-21, Hall 9, booth E34. EuroCIS, the Leading Trade Fair for Retail Technology, is an annual, targeted exhibition and forum where leading […]

Real Business reporter Annie May Noonan sat down with our CEO and founder Heikki Väänänen for an in-depth interview to discuss his entrepreneurial journey to the globally recognized […]

Adding to its continuous product and service feature developments, HappyOrNot releases its new Mobile Reporting App, which enables retail stores and other daily operational applications to pinpoint and […]