The Nordics’ fastest-growing sporting goods retailer XXL has rolled out HappyOrNot’s feedback collecting Smileys in 63 of its stores, in addition to measuring customer feedback across multiple online points  

HappyOrNot partners with Nanoveau to coat its Smiley Touch touchscreen terminals with Nanoshield antimicrobial film to protect against viruses and bacteria

The partnership with StigFram further strengthens HappyOrNot's leading position in the Swedish market for feedback management.

HappyOrNot has chosen HEXIS Graphics’ PUREZONE® adhesive film coating, which has passed the ISO standard for efficiency against coronaviruses, for its world-famous feedback management terminals    HappyOrNot (www.happy-or-not.com), the world’s […]

What’s the latest on what customers are expecting? That is the focus of CCW’s Customer Experience Trends, Challenges & Innovations virtual conference this September.  CCW Digital’s conferences bring […]

In June, we announced our new Smiley Digital with the three versions Smiley Digital Pop-up, Embed, and Solo. Now, we’re excited to introduce a nice enhancement to the Smiley Digital Embed – it’s now been […]

Heikki Väänänen, our CEO and founder, features as Startup Universal’s latest guest editor. Exploring the strong startup culture in Finland, Heikki draws on his own experiences of building up a business within his Nordic […]

With employees returning to buildings, Facilities Managers are expected to know how safe their regular users and visitors feel. In TWinFM’s spotlight video interview, Jessica Bethune dives into […]

In his latest retail focused piece for Customer Experience Magazine, Ville Levaniemi  discusses how the pandemic will kickstart a regeneration of the consumer’s everyday shopping experience. Drawing on the […]