Los Angeles Police Department has implemented the HappyOrNot Customer Satisfaction Monitoring System in their customer service point.
LAPD is the first police department in the USA to deploy HappyOrNot, and the second police department globally (Gardemoen Police Station in Oslo, Norway, was the first).
Generally, HappyOrNot service has been used to improve the public service quality and customer satisfaction for several years – in tax offices, hospitals, libraries, post offices, etc. This is an exciting customer for HappyOrNot, and we look forward to continued success in the USA.
HappyOrNot® helps its clients to develop their service experience and sales through continuous monitoring and reporting on customer and employee satisfaction levels. We serve such sectors as retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, automotive, and public and governmental services. HappyOrNot has received several awards and recognition by major medias such as Daily Finance and USA Today, and featured on Fox Business, Bloomberg International, and CNBC. HappyOrNot is currently being used by over 2,000 companies across 70 countries, and to date has collected and reported on over a quarter billion feedbacks.
Visit www.happy-or-not.com to learn more.