The shopping centre Itis has started using HappyOrNot in Helsinki, Finland. Now glistering with Christmas decorations, Itis has been under renovation during the last two years. The goal is to become the leading shopping centre in the whole Finland.
The shopping centre Itis uses HappyOrNot at their renewed toilette area where they want to find out the customer satisfaction regarding their new toilette premises. Over 10 000 customers pushed the smileys during the first month of the HappyOrNot implementation in Itis.
Itis is the biggest shopping centre in the Nordics when measured by the surface area.